5 Examples of Modern Customer Service tools in Fieldwork services
15/09/2022
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These past 2 years, businesses in basically every industry have – to one degree or another – made the switch from in-person to remote customer contact. Discover how fieldwork is no different and how to optimise this switch using remote inspections.
There are lots of video communication & collaboration solutions available – however, the most common two are probably Zoom and Microsoft Teams. What is the difference between Video In Person and Zoom or Teams?
Why should you do a Proof of Concept of a video solution? There are many benefits to discover – let’s dive into a few.
Your Return on Investment of video calling is key to your decision-making. Read on how Video In Person can help you achieve your ROI.
Security and compliancy in your video solution should be handled with care. Discover how we view this topic and what you should look for.
WebRTC technology combined with video helps drive real-time communication through the browser for a modern & innovative CX in 2021.
Customer expectations are changing at a faster pace than ever before. As our digital infrastructure and mobile devices become more advanced – customer’s expect service to keep up.
