Enhance customer experience
Enable a faster and more convenient method to handle your customer’s insurance claims.
Video In Person for Insurance was created so that your business cases are efficiently and conveniently performed. The high-quality video connections and quick ease to setup and join a video session allow insurers and their clients to connect and remotely handle their insurance claims. Our evidence collection functionalities allow your insurance experts to gather audio and visual evidence while controlling the process via video
Help customers help you. Video sessions are a great way to allow customers to show their claims where you collect the evidence and handle their claims.
Whether your in a call or going to schedule a call with customers, invite third-party experts for their opinion and expertise for specific and unique insurance use cases.
Whether on your website or mobile app, if a client is using your customer care channels to communicate and would like to escalate the discussion to video, Video In Person for Finance is the quick and easy tool for you! Simply generate a link and share or send a quick invitation and allow clients to join a dedicated video session with the touch of a button – no download necessary.
Enable account managers to engage and build a trust relationship with partners and customers. Using a convenient video tool managers can spend their time engaging with important stakeholders.
Bring advisors closer to customers and allow for a more focused discussion regarding insurance plans such as retirement plans, life insurance or property insurance. Control the process between discussion and signing of the agreement to increase your NPS.
Allow your desk managers to better contact prospects and customers instead of just via the phone. Face-to-face interaction builds trust and using our simple and convenient way of setting up a video sessions you can improve your up- and cross-selling performances.
Need more? Whether its integration or development of new features, we’ve got you covered.
Using an easy and convenient tool you are able to quickly setup a video connection with your customer and help them handle their claims. Use effective tools to collect pictures and video recordings and quickly proces insurance claims.
Face-to-face communication helps build branding and this is no different when you use the Video In Person for Insurance tool. Support and help your customers through video engagement on a software solution which can be fully branded to your organisation’s look and feel.
Fast, convenient and easy-to-use – Video In Person for Insurance helps you and your customers handle their claims quicker than traditional processes. Ensure customer satisfaction is met with a scheduled claims call and immediately collect all relevant evidence and documentation. Quick and simple!
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