Engage, collaborate, and support your customers during video calls
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Provide a simple and engaging customer experience with our real-time video communication and interaction system. Meet your customers’ needs: start communication with a scheduled video call or let your customers call you first, use chat, quickly explain something while sharing your screen, co-browse documents and sign them – all without downloading any additional apps.
Start a conversation with your customer in 3 different ways: schedule meetings, quickly send an invite for an ad-hoc call, or let your customers call you first.
Create a more engaging experience for your customers: use chat, share your screen, co-browse documents together, annotate on screen and sign documents. Use additional features that would support your business in providing your service.
Everyone can use Video In Person as long as they can connect to the Internet. You don’t have to download any additional software or learn how to use an app, just click a link and quickly connect to the videocall.
Convey messages, share knowledge,
and assist your customers through video.
Operate remotely, maintain the human touch, and support your customers in real-time.
Use a secure, encrypted video tool trusted by banks for face-to-face engagement with your customers to meet all their banking needs and efficiently deal with their matters.
Build personal relationships with your customers, simplify claims handling, and use enhanced evidence collection features to improve your business processes.
Extend your services beyond your clinic to take care of your patients remotely and give them better access to healthcare.
Get experts’ opinion, collect evidence, control information, and perform inspections, audits, and certification processes in a remote way.
Scheduled, ad-hoc or inbound video calling allows you to utilize the power of digital face-to-face interaction according to your needs
Whether it is making a recording or taking pictures or any other evidence collection feature, remotely perform tasks and support your business cases
Share screens, co-browse, annotate on screen during live video and many more
No download needed or technical expertise by the customer. Simply click and start using Video In Person on your browser
Scan documents, sign documents or co-browse documents together for a fully collaborative experience.
Fully customise and brand the tool to your business look & feel for instant trust and recognition.
DEKRA was looking for a solution that would revolutionize the process of loss adjusting and claims processing.
Video kiosk terminals provided to Urner Kantonalbank for quality video service ensuring quality banking services are continued to be provided to customers.
Conveniently and easily engage with customers and field-agents to collect audio-visual evidence, eliminate fraud and process remote inspections & audits.
A video banking service focused on wealth & investment management for exclusive customers of Raiffeisen Polbank. A success story that led to a local solution becoming a multi-country success!
A remote video solution able to collect picture & video evidence to support inspections and reporting in the Automotive industry.
Video telehealth solution delivered so doctors and patients can consult via a secure, reliable & GDPR-compliant video solution enabling digital healthcare sessions to take place.
We wanted our customers to receive an SMS or Email with invite that they could click on and immediately connect to our experts. We also wanted to be able to customize the solution so that we could have really specific functionalities such as GeoPositioning, two-way document sharing, as well as integration to our back office and other support systems. After choosing a high-quality video module, we built the entire thing and they built in all the functionalities. Using the easy branding features in place we fully branded the solution to DEKRA’s look & feel.
Reginald Vogelzang
Vice President DEKRA Group
Read our latest released version of our Video In Person platform detailing the newest features & improvements for your benefit.
Customer expectations are changing at a faster pace than ever before. As our digital infrastructure and mobile devices become more advanced – customer’s expect service to keep up.
There’s a new way to interact with your insurance customers. Here are 6 most popular use cases of video software solutions in insurance.
Stay GDPR compliant while video calling and recording video calls with customers. Learn about the guidelines for protecting personal data.
Video customer service is a great way to communicate with customers and learn about their needs. See what information you can collect during a video call with your customer.
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