Telemedicine: The Benefits of Virtual Healthcare
15/02/2024
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Discover the numerous ways video calling can enhance your business services. Read our article to learn about the benefits and use cases.
Technology is constantly changing how modern companies conduct business. Whether you connect customers with your remote customer service teams or use AI to calculate claim payout, there is no business model impervious to digital transformation, especially in claims handling.
These past 2 years, businesses in basically every industry have – to one degree or another – made the switch from in-person to remote customer contact. Discover how fieldwork is no different and how to optimise this switch using remote inspections.
Customer expectations are changing at a faster pace than ever before. As our digital infrastructure and mobile devices become more advanced – customer’s expect service to keep up.
Among 5 million video consultations held in 2020 result showed that 96% of patienst rated the experience as ‘very positive’, there was a 58% reduction in ‘no-shows’ and 30% of administrative time was saved.
Virtual services enabled through video are the next chapters in gains for business performance. On average 35% of costs are saved when performing services remotely. So how can your organisation benefit?
