Achieving Customer Acceptance with Video Customer Service: From Pain Points to Solutions
24/11/2023
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Our Remote Inspection Solution Selection & Transition checklist is your guide to choosing and implementing a new remote inspection tool for your business. Download the checklist today and embark on a journey towards exceptional service.
Customer service mistakes that you should avoid. Discover the pitfalls of video calls that can push customers away.
Technology is constantly changing how modern companies conduct business. Whether you connect customers with your remote customer service teams or use AI to calculate claim payout, there is no business model impervious to digital transformation, especially in claims handling.
Remote customer service is a unique challenge, however not a difficult one. Learn how 5 modern service tools that can help you optimise your customer’s experience with your business.
WebRTC technology combined with video helps drive real-time communication through the browser for a modern & innovative CX in 2021.
Customer expectations are changing at a faster pace than ever before. As our digital infrastructure and mobile devices become more advanced – customer’s expect service to keep up.
Insurance services are changing with more & more demand from customers for easy, convenient and digital options. Video insurance is an excellent solution towards an easy, convenient and quick customer experience for your customers when handling their insurance business.
Virtual services enabled through video are the next chapters in gains for business performance. On average 35% of costs are saved when performing services remotely. So how can your organisation benefit?
