Leveraging AI for Employee Scoring in Video Chat
19/08/2024
Nick van Xanten, 26/02/2021
See participant GPS-localisation to ensure participants are where they are supposed to be.
Nick van Xanten
Leveraging AI for Employee Scoring in Video Chat
19/08/2024
For organizations that rely on video-enabled sessions to connect with customers, assessing and improving the performance of customer support agents is a key challenge. This is where AI-driven employee scoring in video chat comes into play, offering a powerful solution to evaluate, enhance, and ensure the quality of customer interactions.
Remote Claims and Inspections with AI Features in Video Chat
09/08/2024
AI features in video chat are transforming how businesses conduct these essential tasks, making them more efficient, accurate, and user-friendly.
11/08/2023
28/02/2021
10/11/2022
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