Schedule video sessions
Schedule video sessions for a specific date and time with specific participants.
About the project
NZOZ Bukowa is a collection of general practitioners in Poland offering medical care to local communities, mainly families. NZOZ Bukowa was looking for a video telehealth solution whereby they could reliably and safely consult with patients on low-risk medical issues without the need for a physical in-person visit. Partly as a result of COVID regulations and partly for a purpose of convenience, they required a video telehealth solution whereby medical facilities could easily schedule & manage video sessions with patients on one platform.
NZOZ Bukowa
Name of client
Healthcare
Industry
180
Number of employees
Poland
Country
Requirements
NZOZ Bukowa required a platform where they could schedule and manage video sessions with patients whilst having a clear set of user rights & strictly defined protocols regarding personal patient data when using a video solution. The solution needed to be WebRTC, making usage easy for both doctors & patients. Document sharing and co-browsing were important features for impactful consultation sessions with patients. The goal was to eventually have a fully branded solution recognizable for patients.
Implementation
We looked at the requirements presented by NZOZ Bukowa and recommended our standard Video In Person solution with a strong focus on branding. Together we added more custom language to the tool to focus on the healthcare use case they wished to support.
Solution
A fully functional video telehealth solution built with WebRTC, enabling quick and download-free usage. Patients receive an SMS and/or E-mail with a link to join their video session with their doctor. Specific features such as co-browsing, document sharing, and inviting medical specialists during video sessions mean a solution is an impactful tool in offering a personal face-to-face digital healthcare consultation session. The solution is completely branded to the look & feel of NZOZ Bukowa, as are all E-mail & SMS messages.
Results
The solution was implemented at the end of 2020 with successful usage between doctors & patients. The solution expanded to another sister organization to include NZOZ Reda, another healthcare provider in Poland.
Most important features used in this project
Video
Scheduled, ad-hoc or inbound video calling allows you to utilize the power of digital face-to-face interaction according to your needs
Collaborate
Share screens, co-browse, annotate on screen during live video and many more
Screen-share
Share your screen for better collaboration and engagement.
GDPR Compliant
Branding
Fully customise and brand the tool to your business look & feel for instant trust and recognition.