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See all articlesLeveraging AI for Employee Scoring in Video Chat
For organizations that rely on video-enabled sessions to connect with customers, assessing and improving the performance of customer support agents is a key challenge. This is where AI-driven employee scoring in video chat comes into play, offering a powerful solution to evaluate, enhance, and ensure the quality of customer interactions.
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Remote Claims and Inspections with AI Features in Video Chat
AI features in video chat are transforming how businesses conduct these essential tasks, making them more efficient, accurate, and user-friendly.
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Customer Sentiment Analysis in Video Chat: Better Understand Your Customer
Customer sentiment analysis truly enables companies to understand their customers – in real-time. Unlock the immense benefits for both Customer and Business.
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